The Zorotime service is an online,subscription-based, hosted and operated on Google Cloud (Cloud Service) provided by Zoro Corporation LLC (“ZORO CORPORATION”). ZORO CORPORATION is who is also the owner of Zorotime website (www.zorotime.com),its contents and the software application.
ZORO CORPORATION grants to users a non-exclusive,non-transferable and world-wide right to use the Cloud Service (including its implementation and configuration), any materials and documentation solely for user’s internal business operations. Cloud Service may include integrations with web services made available by third parties(other than ZORO CORPORATION or its affiliates) that are accessed through the Cloud Service and subject to terms and conditions with those third parties. These third party’s web services are not part of the Cloud Service and the agreement does not apply to them.
Support of the Cloud Service is performed in accordance with general terms and conditions of support services.
ZORO CORPORATION is committed to fulfill any request made by the Users stemming from the provisions of personal data protection legislation, upon user’s reasonable request. ZORO CORPORATION may charge the user reasonable costs of fulfilling such requests.
ZORO CORPORATION is ISO27001 certified and takes all reasonable measures to protect the information kept by Zorotime from unauthorized use and to prevent unauthorized access to Zorotime and its data. Zorotime allows its administrative users (admins) to store, process and manage personal information of other users such as employees, temporarily hired workforce, subcontractors and other contributors of their time tracking information. Admins are responsible for protecting the privacy of the personal data they collect and manage with the service. ZORO CORPORATION follows best business practices for protecting the user data such as secure communication, data encryption, user identification and authorization, rights management, safe storage and redundancy. All the user information is stored on servers in a secure operating environment. The Zorotime server software runs in a multi-tenant environment using logical tenant isolation in Microsoft Azzure infrastructure. Although ZORO CORPORATION has taken all reasonable measures to minimize the risks of data loss, including the regular data backup, ZORO CORPORATION takes no responsibility for eventual data recovery failure or data loss in general. To help preserving the data in case of corruption, loss or Cloud Service cancellation ZORO CORPORATION allows unhindered export of data during the time of active subscription. ZORO CORPORATION is committed to promptly inform the users about all security, privacy and data safety incidents.
User is responsible for its data and entering it into the Cloud Service. User grants to ZORO CORPORATION a nonexclusive right to process such data solely to provide and support the Cloud Service.
At the end of the agreement, ZORO CORPORATION will delete the user’s data remaining on servers hosting the Cloud Service unless applicable law requires retention.
The Cloud service is paid by monthly or annual subscription. The subscription is billed at the beginning of the subscription period. Subscription is billed automatically according to the current number of users. The customer account is billed according to the price listed, the currency available for the country of the user’s origin and the exchange rate used by the checkout system. The subscription can be cancelled at any time by following the Settings link in the global navigation bar. The Account screen provides a simple and straight, no questions asked cancellation process. The customer is solely responsible for properly cancelling his account. Email messages are not accepted as cancellation. Zoro Corporation, in its sole discretion, reserves the right to suspend or terminate any customer account and refuse any and all current or future use of the Cloud service, or any other ZORO CORPORATION service, for any reason at anytime.
With respect to the Cloud service, user will not:
except to the extent such rights cannot be validly waived by law, disassemble, decompile, reverse-engineer, copy, translate or make derivative works, upload any content or data that is unlawful or infringes any intellectual property rights, or circumvent or endanger its operation or security.
ZORO CORPORATION may create analyses utilizing, in part, information derived from user’s use of the Cloud service. Analyses will anonymize and aggregate information, and will be treated as confidential information. Examples of how analyses may be used include:optimizing resources and support; research and development; automated processes that enable continuous improvement, performance optimization and development of new ZORO CORPORATION products and services; verification of security and data integrity; internal demand planning; and data products such as industry trends and developments, indices and anonymous benchmarking.
ZORO CORPORATION warrants that during an applicable subscription term (a) this agreement, and any documentation will accurately describe the applicable administrative, physical,and technical safeguards for protection of the security, confidentiality and integrity of user’s data, (b) ZORO CORPORATION will not materially decrease the overall security of the Cloud Services, (c) the Cloud Services will perform materially in accordance with the applicable documentation, (d) will not breach registered intellectual property rights of any 3rd party.
For any breach of a warranty above, user’s exclusive remedy is termination.
Any liability or warranty as regards the free usage of Cloud Service being free of any material defects and defects in title in excess thereof shall be precluded.
ZORO CORPORATION shall not be held liable for any loss,including loss of profits, indirect or incidental loss, loss of data, non-function of the Cloud Service or its functionalities if:
loss is not reproducible or not imputable to ZORO CORPORATION or in cases where the Cloud Service is not used in compliance with this Agreement; user has failed to properly perform its duty to collaborate or failure to take the advice of ZORO CORPORATION; if the loss is caused as consequence of the force majeure.
ZORO CORPORATION’s total liability for any damages or claims under this agreement is limited to the 10% of the value of the subscription fees paid in the last 6 months, except in case ZORO CORPORATION caused the damage with willful intent or gross negligence.
Payment terms are 8 days from the date of the invoice . If Zorotime subscription is not paid one month after becoming due, the Cloud service falls into dormant mode. In dormant mode, real-time time tracking is still recorded. Dormant accounts are kept in dormant mode for 90 days. During that time, the account can be reactivated simply by paying one-month subscription, where the rate is calculated according to the last month of active use. After 90 days, dormant accounts are automatically cancelled.
Valid from: 14.2.2020
This version supersedes all previous versions.
ZORO CORPORATION LLC
Armenia, Yerevan 0033
Arabkir Yerznkyan st. 81/1
+374 99 553785